Vietnam
Redstone Systems – REX20 IP-PBX
Specifications
- Max. IP extensions: 20
- Max. IP trunks: 24
- Max. built-in analog extensions+analog trunks: 4
- Max. concurrent calls: 24
- Size: 35×203×136mm
Overview
REX20 is an All-in-One telephony systems. It provides seamless connectivity to not only PSTN and analog terminals, but also IP-based SIP trunks and SIP terminals. Using VoIP, REX20 supports inter-office calls over the Internet or VPN.
Product Description
1. Always Connected with Your Customers
With features such as remote extension, call forking to your mobile phone and call-back, REX20 assures you that no matter where you are, whether in your office, traveling abroad, or working at home, you will never miss any important business call.
2. Improving Call Answer Rate
The smart auto attendant can provide 24/7 live answering service to customers, and direct the incoming calls efficiently to the extension or cell phone of the right person through configurable voice menus in business/non-business hours and holidays. Even, it can deliver the calls from VIP customers to the agents directly, bypassing voice menus.
3. Reduction of Telecommunications Cost
REX20 has all the IP remote-calling functions needed to support the remote worker, business travel, and communication with branches through the Internet. With IP, international or long-distance calls are turned into local toll-free calls. With advanced routing capabilities, REX20 can route calls intelligently according to call types. Combined with softphone App and SoftConsole, you can achieve more effective and comfortable communications between you and your customers.
Features
- Built-in analog-gateway modules and storage for recording, FoIP, and voicemail
- Headquarters and branch-office communications through SIP-based tie trunks
- Mobile extensions keep you connected anywhere and anytime
- The Windows-based SoftConsole provides click-to-dial, call history, and call recording
- XML/HTTP-based RESTful API for third-party applications
- Remote access via the Redstone Cloud
- Management with the Redstone or third-party Remote Device Management Systems (TR-069, SNMP)
- Add-on middle-ware for hospitality applications
- Peer-to-peer communication between Redstone IP-PBX and SIP terminals across NAT without the need for static IP addresses, DDNS or port mapping on the access router
- The Redstone Cloud is based on Amazon.
